Intellum Social App Settings
Outline
Intellum Social consists of three distinct social apps: Chat, Feed, and Q&A. Admins can adjust app settings to determine who can access and communicate through each app. Admins can also choose moderators in the Chat app and decide on flagged content limits in all three apps.
This article will walk you through accessing and managing Social app settings in the Intellum Platform.
Access Social App Settings
Admins can adjust Social app settings through account Settings.
Follow these steps to access Social app settings:
- Navigate to Admin view.
- Click Settings in the expanded admin nav panel.
- Select the Social tab.
Chat Settings
Chat Access & Chat Creation
Under Chat Access, you have three options to determine who has access to the Chat app:
- Off: No user has access to Chat.
- On: All users have access to Chat.
- Specified Intellum Platform Groups: Selected Intellum Platform Groups have access to Chat. To select a Group, type the Group name in the search bar and click the Group's name. If you wish to remove a Group's access to Chat, click the X to the right of the Group's name in the Specified Intellum Platform Groups list.
Under Chat Creation, you can choose whether all users or only unrestricted admins can create new chats and channels.
Click Save Changes when you are finished.
Chat Moderators
Under Chat Moderators, you can select specific users to become moderators. Chat moderators can delete other users' comments if they are found to be inappropriate.
To create a moderator, type a user's name in the search bar and click their name. If you wish to remove a user from the moderator role, click the X to the right of their name in the Chat Moderators list.
Click Save Changes when you are finished.
Auto-remove Flagged Content & Auto-Moderation
Under Auto-remove Flagged Content, you can determine how many flags a chat message can receive before automatically being removed from the chat. The flag threshold can be set between 1 and 100.
Under Auto-Moderation, you can toggle On or Off an AI that will automatically filter and remove inappropriate chat content.
Click Save Changes when you are finished.
Feed Settings
Feed Access & Feed Creation
Under Feed Access, you have three options to determine who has access to the Feed app:
- Off: No user has access to the Feed app.
- On: All users have access to the Feed app.
- Specified Intellum Platform Groups: Selected Intellum Platform Groups have access to the Feed app. To select a Group, type the Group name in the search bar and click the Group's name. If you wish to remove a Group's access to the Feed app, click the X to the right of the Group's name in the Specified Intellum Platform Groups list.
Under Feed Creation, you can choose whether all users or only unrestricted admins can create new feeds.
Click Save Changes when you are finished.
Default Hero Image & Feed Hero Images
Under Default Hero Image, you can upload an image that will serve as the hero image for the All Feeds feed and the default hero image for every individual feed.
To upload a hero image, click Add Default Hero Image (or Replace Default Hero Image) and select your file.
Under Feed Hero Images, you can choose whether users can select their own hero images for their feeds. If this option is turned off, any feed with a custom hero image will revert back to the default hero image.
Click Save Changes when you are finished.
All Feeds Sticky Note
Under All Feeds Sticky Note, you can type a message that will appear at the top of each users' All Feeds feed.
Click Save Changes when you are finished.
Auto-remove Flagged Content & Auto-Moderation
Under Auto-remove Flagged Content, you can determine how many flags a post or comment can receive before automatically being removed from the feed. The flag threshold can be set between 1 and 100.
Under Auto-Moderation, you can toggle On or Off an AI that will automatically filter and remove inappropriate feed content.
Click Save Changes when you are finished.
Q&A Settings
Q&A Access
Under Q&A Access, you have three options to determine who has access to the Community app:
- Off: No user has access to Q&A.
- On: All users have access to Q&A.
- Specified Intellum Platform Groups: Selected Intellum Platform Groups have access to Q&A. To select a Group, type the Group name in the search bar and click the Group's name. If you wish to remove a Group's access to Q&A, click the X to the right of the Group's name in the Specified Intellum Platform Groups list.
Click Save Changes when you are finished.
Auto-remove Flagged Content & Auto-Moderation
Under Auto-remove Flagged Content, you can determine how many flags a question or answer can receive before automatically being removed from the Q&A. The flag threshold can be set between 1 and 100.
Under Auto-Moderation, you can toggle On or Off an AI that will automatically filter and remove inappropriate Q&A content.
Click Save Changes when you are finished.
Regarding Auto-Moderation AI
The AI that automatically filters and removes inappropriate content across all Social apps is based on Google Vertex. The AI analyzes content for profanity, hate speech, and obscenity; these categories are defined and implemented by Intellum.
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