Enable Social Components for Events & Pages

High learner engagement is one indicator of successful content. With Social Chat and Feed available in page activities, you have the ability to foster learner interactions directly within your content.

In this article, we’ll cover how you can enable Social Chat on events and Social Feed in page activities. We’ll also walk you through the functionality of both features.

Enable Social Chat on Events

For an event, you may want to create the space for social interactions between your learners, which is possibly by embedded Social Chat in your event pages.

Heads Up!

Social needs to be turned on for your account in order to enable Social Chat on events.

To enable Social Chat on events, follow the steps below:

1. Create a new event or navigate to an existing event within the Events tab in your admin dashboard.

2. Click Properties and scroll to Social.

3. Click Chat Enabled.

4. Click Save Changes.

Things to Note:

• A separate chat group is automatically created for every event with Social Chat enabled.

• Please note that the event group chat will only be available to members once a participant has sent at least one message.

• When a learner is enrolled in an event, they will appear as a member within the group chat after they have sent their first message.

Learner Experience

When a learner navigates to your event page, they will see the chat icon located at the lower right-hand corner of their screen.

Click the chat icon to open up the chat; learners can react to other messages and edit their own messages by clicking any of the icons listed above their messages.

To view the group chat directly within Social, learners can click the arrow icon at the top of the chat box.

Add Social Feed to Page Activities

Direct learners to Social feeds with ease by inserting the feed invite link directly into your page activity. Follow the steps below to achieve this:

1. Navigate to the Content tab of your admin dashboard.
2. Create a new page activity or open an existing page activity.
3. Create a link page component by clicking the Add New (+) icon and then selecting Link.
4. Paste the invitation link to the feed you would like learners to join.

Heads Up!

Ensure that the feed type you are copying the invitation link from is an Invite Only feed.

Learners will then be able to join the feed directly from your content.

To remove the linked feed, click the three dot icon in the top right of the embedded feed and select Delete.

Learner Experience

When a learner navigates to your page activity, they will be able to access the feed by clicking Join Now.

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