Letter Log History & Reports
Outline
Letters are platform-generated emails that let you communicate with your users. As an admin, you can easily review the letters sent to a learner.
You can check that in one of three ways:
View a learner's letter log history
Run a letter log report
Visit the system log to see which letters have been sent, when, and to whom
This article walks you through accessing a learner's letter log history.
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Access a user's letter log history
To view a user's Letter Log History:
![](https://cdn.exceedlms.com/uploads/resource_images/targets/1557029/page_large/letterlog071520.png?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9jZG4uZXhjZWVkbG1zLmNvbS91cGxvYWRzL3Jlc291cmNlX2ltYWdlcy90YXJnZXRzLzE1NTcwMjkvcGFnZV9sYXJnZS9sZXR0ZXJsb2cwNzE1MjAucG5nIiwiQ29uZGl0aW9uIjp7IkRhdGVMZXNzVGhhbiI6eyJBV1M6RXBvY2hUaW1lIjoxNzIyMDY0NDA3fX19XX0_&Signature=S87leCWW6R79yBpl4XJykQLJiogoY9SWWwfdLb6yvEFT74pxc5s0zEzM3Zou7nr2hu3RsXOg~1u0k5Qbg7tI2aqWh8PJ0t-fZbGzFMAYB2IdBGmDxWyCGIe61IrRCh6QqAbz17dj7Kc3L5qmTdVLUFr6DPW8IihZ2WnEYa5zGcK7IrInlTMCxLtx99Uaz0qgcYRx5jjylS1CSyYFkSM9GWFDgPBGlBKbbHiuBeEos8HizX7JpPyBTX5npU1c~Rf4LzXWDNbr2rV9G1r6RfhjgY03xNiJdn5VwpJHfpMmEFGZQJpZ~Ze9V8Zoeu-czCWAU-Z2ytbbrU0z2L65aVyf3w__&Key-Pair-Id=APKAJINUZDMKZJI5I6DA)
- Navigate to the Properties page of any user.
- Scroll to find the Maintenance section in Properties.
- Click Letter log history.
A Letter log history gives you a list of all letters sent to a user. The Letter Name, Letter Type, Activity for which the letter was sent, and Date Sent are all displayed on this page.
You can also run a Letter Log report from the Reports tab to collect more in-depth data about letters sent to users.
![](https://cdn.exceedlms.com/uploads/resource_images/targets/1557281/page_regular/hr2.jpeg?Policy=eyJTdGF0ZW1lbnQiOlt7IlJlc291cmNlIjoiaHR0cHM6Ly9jZG4uZXhjZWVkbG1zLmNvbS91cGxvYWRzL3Jlc291cmNlX2ltYWdlcy90YXJnZXRzLzE1NTcyODEvcGFnZV9yZWd1bGFyL2hyMi5qcGVnIiwiQ29uZGl0aW9uIjp7IkRhdGVMZXNzVGhhbiI6eyJBV1M6RXBvY2hUaW1lIjoxNzIyMDY0NDA3fX19XX0_&Signature=SS7SDLxU27O1qGp4brSCIXMHTr~baWXsYJCsa6gzDD0RD-PrjeKJyYBXKuzaPFqlNnHzKelcmHNx~radL9tO-yarWQNRFAZdABp02fw0t-j9NbFZwzmx26ujLVpgF5JskujzuSTkTVe5kjbWtVMLBd0UCT2DKxIg22PDDf8SOJPGNXvkhn4LYNPXr6GGLNFaNJDxTpnx5qMwBUIfXo1HeaOu4ccoZ2M~neY2drISEe5RIcjk-3M0OPrSJyskUfCORh2aoHOcTHedYkTQpL0NB~~WsMCCeJTmjOF5XhhaD~weMI8~kcz4r0svP0mvpIaloRfkG4sDHHImbzYlkCFSPg__&Key-Pair-Id=APKAJINUZDMKZJI5I6DA)
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