May 2024 | Product Updates
Outline
Check out the latest on what’s new, updated, and coming soon across Intellum’s customer, partner, and employee education solutions.
This month, get started with an update to Purchasable Events, learn more about Intellum’s new Support Portal, get excited for AI-driven Personalized Learning, and register for upcoming live events with the Intellum team.
Available Now
E-commerce
PURCHASABLE EVENT SESSIONS
We’re excited to announce an update to Intellum E-commerce designed to improve the event purchasing experience for your learners.
Previously, learners had to first purchase a scheduled activity before selecting their preferred session. This led to frustration when learners found that none of the available sessions fit their schedule, resulting in unnecessary headaches and refund requests.
Now, the purchase option is available at the Event Session level. This means learners can directly purchase the specific event session that suits their schedule. This change will:
Reduce learner frustration: Learners can now confidently select and purchase the sessions that work best for them.
Eliminate administrative burden: Fewer mis-purchased events mean fewer refund requests for your team to handle.
Get Started: Intellum E-commerce
Learn more about E-commerce and purchasable event activities with this learning path.
Support Services
INTRODUCING THE INTELLUM SUPPORT PORTAL
This all-new, self-service hub is your one-stop destination for quickly finding:
Technical documentation links
Release notes
Status Pages for the Intellum Platform and Intellum Evolve
Upcoming workshops and trainings
Where approved Admin users submit support tickets
We will be adding additional functionality in the coming months, so keep your eyes peeled for enhancements!
Get Started: Intellum Support Portal
Visit the Support Portal to find documentation, release notes, status pages, upcoming trainings and more!
Coming Soon
Platform
AI LABS: PERSONALIZED LEARNING
Customized course plans and profiles from conversations, not questionnaires.
Where are you in your career? What are your aspirations? What do you want to accomplish next? What are the things you have to do today in your role and maybe in the future?
As a learner, trying to find relevant learning that fits your exact wants and needs is like trying to find a needle in a haystack. You fill out forms and surveys with restrictive dropdowns & fields only to be met with generic course suggestions.
As an admin, creating truly personalized learning plans today requires either a ton of manual effort. It isn’t scalable and is limited by groups and rules engines. AI has the power to create true personalization at the scale of your learner base.
Enter Intellum’s AI Personalized Learning. Tell your AI Assistant and it will determine your goals, match them to key skills, and provide you with a custom profile and hyper-personalized learning plan. Achieve your learning goals faster and more effectively, with little-to-no admin intervention.
Collect unique learner information through a conversational experience focused on career goals and skill set.
Easily generate custom learning profiles based on learner and admin input.
Present learners with tailored learning plans that accelerate onboarding and learning and reduce drop-off.
Learn More: AI Personalized Learning
Get ready for AI Personalized Learning, the next AI feature coming to Intellum Labs!
Release Notes
Keep your finger on the pulse of Intellum innovations with our Weekly Release Notes!
Find the latest features and enhancements across the Intellum Platform, Social, Insights, E-commerce, and Evolve.
See Release Notes
Live & On-Demand Training
Become an expert in Intellum’s products through regularly offered live and on-demand workshops and trainings.
Admin Office Hours - June
Admin Office Hours are informal and open conversations between Intellum Admins and the Intellum team.
Intellum Platform Essentials
In this webinar, we'll showcase the breadth of Intellum's features, walk you through the layout of the platform, and give you some tips for getting started with your learning content.
Evolve Essentials
In this webinar, we'll showcase the breadth of Evolve's features, walk you through the layout of our Interface, and give you some tips & tricks on building content.
To register for more live workshops, visit Intellum Events.
Can’t make a live session? Our On-Demand Training is ready when you are!